How Management Review Meetings Support Laboratory Operations?
Effective communication plays a vital role in any organization’s growth. Today any progressive organization needs to encourage a culture for free exchange of ideas. Senior managers and executives need to encourage communication and evaluate suggestions coming from all levels of laboratory staff.
管理审核会议每年举行或在某些组织中每年举行两次。它为与实验室管理进行互动的平台,以讨论自上次会议以来的计划和审查进展。它也是根据ISO 17025:2005年保养质量系统的第4.15条规定的必要要求。
Every laboratory lays down its quality manual based on internationally recommended guidelines. A management review provides answers to the following questions:
- Are quality management objectives being achieved by active involvement of entire staff
- Existence of a corrective mechanism to overcome deficiencies in the system
- Monitor deficient areas in quality and discuss improvement measures
- 在这些措施之前监测质量失败复发的机制假设批判性比例
- Scope for improvement of the quality systems and ensure that the quality objectives are achieved
You can get answers to the above questions and also useful suggestions through management meetings provided the following points are covered in the agenda:
- Quality matters arising from the last few meeting and a report from the manager confirming that all actions have been taken
- Report on any surveillance on assessments by the accreditation body
- Discussion of the results of all audits, both internal and external
- 审查所需任何更改的质量手册和决定
- 性能和能力测试以及任何类似的内部实验室练习;计划未来参与此类练习
- In-house quality control checks
- Complaints from customers and follow-up action
- 客户调查结果和未来调查的计划
- 质量事件和后续行动
- Review of staff training and plans for the following year
- Adequacy of staff, equipment and other resources to maintain quality
- Future plans for staffing, equipment, premises, etc
- Agreement on action points and date of next meeting
会议也应该专注于需要修改quality manual of the situation demands and to achieve the new standards set by the laboratory.
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