实验室事件的诚实报告

Ethical practicesplay a key role in all professional fields and more so in laboratory operations because your customers have no reason to doubt your reports and place unquestioned confidence in the results communicated to them. Just imagine the degree of damage they suffer due to wrong decisions taken based on incorrect reports and the loss of face that they suffer in turn with their own clients.

It is not uncommon for anyone to make mistakes which should be verified and corrective action taken before results are communicated to outside parties. You have to bear in mind that mistakes or deliberate misdeeds can go undetected once or twice but your customer can see through the game and your organization can start losing customers due to decline of confidence in reports. Further adverse comments through word of mouth can spell disaster for your organization.

什么是实验室事件？

实验室事件是在完成分析和报告结果之前发现的错误。您同意的错误是两种类型 - 确定和不确定。您对不确定的错误无法做出多大效果，但应将错误的错误提交给您的经理和纠正措施，然后在结果编制并传达给您的客户。您可以旨在隐瞒这些发现，因为纠正措施可以延迟您的报告，并可能对您的效率反映，但请记住您的诚实，同时为您的经理知识提供此类错误，因此请欣赏您的效率。但是，如果在进行报告后，这种错误和缺点来到他们的知识，这可能导致严重后果。

Now let us place some common laboratory incidents:

• Spilling of sample or incomplete transfer resulting in loss of sample volume or precipitates.
• 除非有主管当局授权，否则偏离规定的标准测试程序
• Errors in calculation of results because of transcription errors of handwritten data or manual data inputs into a computerized system
• Use of un-calibrated instrument or volumetric glassware
• 使用前不完全洗涤玻璃器皿或色谱瓶
• Errors in weighing and dilutions
• 在分析期间，规定的环境条件如温度和湿度的变化
• Use of broken or cracked glassware
• Use of non-recommended test items such as glassware due to non-availability of recommended items
• Accidental exposure of light sensitive sample before analysis
• 通过未经培训或未验证的分析师进行的分析
• Incomplete dissolution of samples in prescribed solvents
• Conducting analyses on decomposed samples with visible suspensions or mould growths
• 使用过时的试剂，缓冲或工作标准
• Communication of chromatographic results when major deviations in peaks are evident such as splitting of peaks, presence of shoulder peaks, peak tailing, flat top peaks, substantial shifts from known retention times, etc
• 当噪声显着或基线漂移没有稳定时样品喷射

上述清单并非详尽的和can include still more types of errors which are typical to the particular sample being analyzed or the technique employed. After the incident is reported it is the responsibility of the quality control manager to maintain proper documentation of such incidents and decide on corrective action before the results are communicated to the concerned customers and ensure that such occurrences get minimized over passage of time.